Hotel Ops & Technical Services Director
Allen brings more than 17 years of hotel operations experience to Real Hospitality Group. Allen has previously served as General Manager in both full-service and select service brands for Starwood, Choice and IHG. His main concentration has been in the NYC market. Throughout his years in the Hospitality industry, Allen has worked directly with individual owners and management companies.
In his role with Real Hospitality Group Allen is involved in the pre-opening of hotels, as well as hotels in transition. With pre-opening properties, Allen is involved in the early stages of the OS&E needs and acquisitions, as well as participating in the hiring and onboarding of the General Managers. With transitioning hotels he works with the operations team to assist in a smooth transition and introduce the Real Hospitality Group culture that is the foundation to our success.
Allen has had the opportunity to be involved in all the regions where Real Hospitality manages hotels which has been instrumental in the sharing of best practices. He is recognized for his ability to improve top line revenue through revenue management and increase guest service levels in branded and independent properties through training and development.